Booking Policies 🔏

We kindly ask that you book with intention. We understand that life happens, but please remember that we are still a business. Our policies are in place to protect our time, our clients, and our studio and should never be taken personally.

By booking an appointment with Beauty Bar by Mare, you acknowledge that you have reviewed and agree to the policies below.

Availability 📆

The availability shown on our booking website reflects our current openings. Pre-booking is highly recommended, as preferred dates and times can fill quickly.

If you do not see an appointment that works for you, please join the waitlist to be notified if an opening becomes available.

Hair Growth 🌱

For optimal waxing results, 4 to 6+ weeks of hair growth is required. One to two weeks of growth is not sufficient.

Please do not shave, trim, or use hair-removal creams before your appointment.

If you arrive without enough hair growth for us to properly perform your service, you will still be responsible for the full service fee.

Deposits 💸

Online appointments require a non-refundable deposit to secure your appointment time. Your deposit is applied toward the total cost of your service.

Deposits may be transferred one time within 30 days of the original appointment date, provided the appointment is rescheduled at least 48 hours in advance.

Changes made within 48 hours will result in the deposit being forfeited.

Clients with a history of frequent rescheduling may be required to leave a deposit or prepay for future appointments.

Payments 💳

A valid debit or credit card must be kept on file to book an appointment.

Any remaining balance is due at the time of service. Cash is preferred. If paying by debit or credit card, payment must be made using the card kept on file. Tap-to-pay is also available.

Please make sure all contact and payment information entered during booking is accurate and up to date.

All prepaid services, packages, memberships, and other purchases are non-refundable and non-transferable.

Consent Forms 📜

All required consent forms and waivers must be completed at least 24 hours before your appointment.

Forms are prompted immediately after booking and can also be accessed through your confirmation email or text reminders.

Services cannot be performed without completed forms. Failure to complete required forms may result in refusal of service, and applicable cancellation fees may still apply.

Grace Period ⏳

We allow a 5-minute grace period for all appointments.

Arrivals more than 5 minutes late may be treated as a late cancellation and are subject to our Cancellation Policy.

If you are running late, please text your estimated arrival time to (346) 589-9010.

If availability allows, we may be able to accommodate you later that day, but this is not guaranteed.

Menstrual Cycle 🌸

You are still welcome to receive your Brazilian wax while on your menstrual cycle. A fresh tampon or menstrual cup is required during your service.

If you choose to cancel or reschedule because of your menstrual cycle, our standard Cancellation Policy still applies.

Appointment Changes 🤎

Please select all services you would like performed when booking your appointment.

Additional services cannot be guaranteed at the time of your visit and are subject to availability.

If you need to remove, shorten, cancel, or reschedule any part of your appointment, changes must be made at least 48 hours in advance.

Without proper notice, you will remain responsible for the services originally reserved.

Guests 👫🏽

For the safety, sanitation, and comfort of our studio, additional guests are not permitted unless they are receiving a service.

If you are a parent and are unable to secure childcare, please text us at (346) 589-9010 at least 24 hours in advance so we can determine whether we are able to safely accommodate you.

Inclement Weather 🌧️

In the event of severe or unsafe weather conditions, Beauty Bar by Mare may allow appointments to be rescheduled without penalty.

Any eligible deposit already on file may be transferred to the rescheduled appointment.

How to Contact Us 📱

Beauty Bar by Mare does not have a receptionist. The fastest way to reach us is by text at (346) 589-9010.

For cancellations or rescheduling, please use the Manage Appointment link included in your confirmation email or text reminders.

Appointment changes must be completed through your booking link whenever possible.

Outstanding Balances

If we are unable to process an applicable cancellation or no-show fee because of insufficient funds, a declined card, locked card, or another payment issue, future booking privileges will be restricted until the outstanding balance has been paid.

Repeated failure to follow Beauty Bar by Mare policies may result in additional booking restrictions or refusal of service.

Cancellation & No-Show Policy ❌

Appointments must be canceled or rescheduled at least 48 hours in advance using the Manage Appointment link included in your confirmation email or text reminders.

Changes made within 48 hours will forfeit your deposit. If no deposit was paid, a 50% cancellation fee will be charged.

If your service was prepaid in full, the payment is non-refundable and non-transferable.

No-shows are subject to the same cancellation policy. Clients who no-show will be banned from future bookings at Beauty Bar by Mare indefinitely.

Arrivals more than 5 minutes late may be treated as a late cancellation and are subject to the same policy.

All prepaid services, packages, memberships, and purchases are non-refundable and non-transferable.

Beauty Bar by Mare reserves and will always maintain the right to refuse service.

There are no exceptions to this policy.

Appointment Reminder 📅

Please add your appointment date and time to your calendar after booking and review your confirmation notifications carefully.

Your confirmation email includes an option to add your appointment directly to your calendar. Your email and text reminders also include the link needed to manage your appointment.

Please review our policies in full before booking. By scheduling an appointment with Beauty Bar by Mare, you confirm that you have read, understood, and agreed to all studio policies.